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project details

Dragon Restaurant — a well-known dinner-and-show experience in Australia — wanted to significantly increase online bookings for their shows and promote limited-time offers to fill seats quickly. Their in-house marketing produced moderate results, but they needed a more strategic approach to scale ticket sales and generate buzz.


Challenges Identified

Strategy Implemented

  1. Audience Segmentation

    • Created custom audiences based on website visitors, past bookers, and high-engagement social followers.

    • Built lookalike audiences for “top bookers” to reach fresh but similar potential customers.

  2. Conversion-Optimized Campaigns

    • Developed Facebook campaigns optimized for Conversions (ticket purchases).

    • Launched Offer Claims campaigns promoting special discounts and seasonal packages.

    • Created dedicated Lead Generation ads for subscribers wanting early access to offers.

  3. Creative Overhaul

    • Produced high-impact videos showcasing the Dracula’s experience, menu, and live performances.

    • Used countdown timers, “last chance” CTAs, and social proof in ad copy.

  4. Landing Page & Booking Funnel Optimization

    • Simplified the online booking flow from ad click to checkout.

    • Integrated Facebook Pixel events for better attribution and retargeting.

  5. Retargeting & Upsell

    • Retargeted ad viewers with “Book Now” reminders and special upsell offers for VIP packages.


Results After Campaign Launch

Metric Before After % Change
Website Conversions Baseline +500% ↑ 500%
Offer Claim Conversions Baseline Minimum $1 per Offer Cost-effective
Online Bookings Baseline Surge in seat reservations N/A

Highlights:

  • 500% improvement in website conversions for online show bookings.

  • Extremely successful offer campaigns with costs as low as $1 per offer claim.

  • Built a warm audience database for future promotions and retargeting.


Key Takeaways

  • Segmentation + Creative Wins: Combining tightly targeted audiences with high-quality creative dramatically increased ROAS.

  • Offer Ads Drive Action: Offers created urgency and low-cost conversions that translated into real bookings.

  • Conversion Tracking Matters: Pixel optimization ensured Facebook’s algorithm could find the most likely bookers.



Conclusion:
By implementing a full-funnel Facebook Ads strategy — from audience segmentation and creative refresh to conversion-optimized landing pages — Dracula’s Cabaret Restaurant achieved a 500% boost in online bookings and industry-leading offer campaign results, all within a monthly ad spend of AU$2,600.

Case Information
Business
:

Restaurant

Ad Platform
:

Facebook

Campaign Types
:

Conversions • Offers • Lead Generation

Objective
:

Online Booking of Shows

Monthly Budget
:

$2600

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