project details
Dragon Restaurant — a well-known dinner-and-show experience in Australia — wanted to significantly increase online bookings for their shows and promote limited-time offers to fill seats quickly. Their in-house marketing produced moderate results, but they needed a more strategic approach to scale ticket sales and generate buzz.
Challenges Identified
- Existing ad targeting too broad, leading to wasted spend.
- No clear funnel strategy for converting offer claims into ticket purchases.
- Underutilized creative assets (videos, audience engagement tools).
- Low historical conversion rates for online bookings.
Strategy Implemented
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Audience Segmentation
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Created custom audiences based on website visitors, past bookers, and high-engagement social followers.
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Built lookalike audiences for “top bookers” to reach fresh but similar potential customers.
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Conversion-Optimized Campaigns
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Developed Facebook campaigns optimized for Conversions (ticket purchases).
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Launched Offer Claims campaigns promoting special discounts and seasonal packages.
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Created dedicated Lead Generation ads for subscribers wanting early access to offers.
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Creative Overhaul
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Produced high-impact videos showcasing the Dracula’s experience, menu, and live performances.
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Used countdown timers, “last chance” CTAs, and social proof in ad copy.
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Landing Page & Booking Funnel Optimization
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Simplified the online booking flow from ad click to checkout.
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Integrated Facebook Pixel events for better attribution and retargeting.
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Retargeting & Upsell
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Retargeted ad viewers with “Book Now” reminders and special upsell offers for VIP packages.
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Results After Campaign Launch
| Metric | Before | After | % Change |
|---|---|---|---|
| Website Conversions | Baseline | +500% | ↑ 500% |
| Offer Claim Conversions | Baseline | Minimum $1 per Offer | Cost-effective |
| Online Bookings | Baseline | Surge in seat reservations | N/A |
Highlights:
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500% improvement in website conversions for online show bookings.
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Extremely successful offer campaigns with costs as low as $1 per offer claim.
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Built a warm audience database for future promotions and retargeting.
Key Takeaways
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Segmentation + Creative Wins: Combining tightly targeted audiences with high-quality creative dramatically increased ROAS.
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Offer Ads Drive Action: Offers created urgency and low-cost conversions that translated into real bookings.
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Conversion Tracking Matters: Pixel optimization ensured Facebook’s algorithm could find the most likely bookers.
Conclusion:
By implementing a full-funnel Facebook Ads strategy — from audience segmentation and creative refresh to conversion-optimized landing pages — Dracula’s Cabaret Restaurant achieved a 500% boost in online bookings and industry-leading offer campaign results, all within a monthly ad spend of AU$2,600.
Case Information
Business
:
Restaurant
Ad Platform
:
Campaign Types
:
Conversions • Offers • Lead Generation
Objective
:
Online Booking of Shows
Monthly Budget
:
$2600